Returns are accepted under the following conditions:
- Returns must be made within 10 days of receipt of product.
- Shipping and delivery fees are non-refundable once product has been shipped out or delivered.
- All returned items must be in new, un-used condition, with all packaging, tags and information still attached.
- Any taxes charged will be refunded in accordance with state and local laws.
- No re-stocking fees on special orders cancelled within 5 days of order placement.
Restocking Fees
For products picked up in store or delivered by Patio Star AZ a 15% restocking fee will apply.
For products delivered by freight or parcel carrier, a 50% restocking fee will apply.
Closeout, Clearance & “As-Is” Items
Closeout and clearance items are considered final-sale items and cannot be returned.
Limited Warranty
*Re-sling service : one year factory warranty on standard sling fabric, labor not included.
Three year factory warranty on premium sling fabric, labor not included .
Warranty will be void for any Commercial purposes. No warranty for commercial project
such as Hotel, Apartment, Resort, Golf course, Beach house , HOA.
*Custom cushions: Five year Sunbrella Warranty ,Labor not included.
Warranty will be void for any Commercial purposes. No warranty for commercial project
such as Hotel, Apartment, Resort, Golf course, Beach house , HOA.
*Furniture Frame: Five year warranty on the Frame structural during normal usages only
(not including Finish, End cap, Feet , Casting and moving mechanisms)
Warranty will be void for any Commercial purposes. No warranty for commercial project
such as Hotel, Apartment, Resort, Golf course, Beach house , HOA.
